+44 7468380232

info@bridgeguarantor.co.uk

Privacy Policy

Bridge Guarantor is committed to protecting your privacy

 and handling your personal information responsibly.

1.About This Privacy Policy

Bridge Guarantor Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us or apply for our rent guarantor services.

3. How We Use Your Information

We use personal information to:

  • Assess and verify guarantor applications
  • Verify identities, documents and financial details
  • Communicate with applicants, parents, landlords and agents
  • Provide and administer our guarantor services
  • Process payments and manage claims
  • Detect and prevent fraud and misuse
  • Comply with legal and regulatory obligations
  • Improve our website and services

5. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including the management of applications, contracts, claims, complaints, fraud prevention and legal obligations.

7. Who We Share Information With

Where necessary and permitted by law, we may share personal information with:

• Landlords and letting agents
• Identity and verification service providers
• Payment service providers and banks
• Credit reference agencies
• Fraud prevention agencies
• Insurance partners (where applicable)
• Professional advisers, including solicitors, accountants and auditors
• Debt recovery agencies
• Government authorities and regulators
• IT, hosting and secure storage providers

2. Information We Collect

We may collect and process the following personal information:

• Personal details and contact information
• Passport, visa and immigration information
• University, course and student status
• Tenancy details, including rent and dates
• Parent, guardian or sponsor information
• Financial information and supporting documents
• Communications with us
• Website usage and technical data

4. International Transfers

Some applicants, parents or service providers may be located outside the United Kingdom.
Where we transfer personal information outside the UK, we will take appropriate steps to ensure that the information is protected in accordance with applicable data protection law.

6. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access is limited to authorised persons who require it for legitimate business purposes.

8. Your Rights

Depending on the circumstances, you may have the right to:

  • Access your information
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Complain to the ICO

9. How to Contact Us

For questions or to exercise your rights, please contact us. info@bridgeguarantor.co.uk +44 7468380232

10. Complaints

If you are concerned about how we use your information, please contact us first. You also have the right to complain to the ICO. www.ico.org.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

12. Governing Law

This Policy is governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.